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April 20th, 2026

Diversions

Consumer Report

News of the Weird

By News of the Weird

Published April 20, 2026

Consumer Report

After 2 1/2 years, Jackie Nguyen of Seattle "just didn't like" her couch anymore, USA Today reports.

After checking with Costco's return policy, Nguyen returned the couch to the store for a full refund.

"We just didn't like the color anymore," she admitted on a TikTok video.

Nguyen didn't even have a receipt -- but she did have a good memory and could tell the clerk the date she bought the sofa.

The clerk looked it up and refunded $900 to her card.

Costco told Nguyen that returned items are donated, resold, returned to the manufacturer for a credit or refurbished.