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• The Drive reported that when Joshua Lee, a member of Hertz's President's Circle, returned his Tesla to the rental agency after a weekend holiday in Los Angeles, he noticed an extra charge on his bill: $277.39 for refueling.
When Lee made the reservation, he chose the "Skip the Pump and Save Time" option -- so even if his rental had been gas-fueled, he shouldn't have been charged.
But Lee returned the Tesla with a 96% full battery, and the maximum fee for not refueling is $35.
Hertz initially stood firm, stating that the "contract is closed," but has since relented and "will refund this erroneous charge." [The Drive, 5/8/2024]