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Jewish World Review
Jan 11, 2012/ 16 Teves, 5772
Don't let those gift cards be a gift to retailers or the state
By
Michael Smerconish
http://www.JewishWorldReview.com |
Go redeem your gift cards!
That's my takeaway after a chat with Brian Riley, a senior research director in the retail banking and cards practice at TowerGroup. He studies the retail industry and calculates that in this new year, $2 billion in gift-card purchases will go unredeemed. Some will be lost. Others misplaced. And some recipients are simply not motivated to shop at certain retailers.
Believe it or not, the $2 billion figure will represent an improvement. Riley calculates that since 2005, $41 billion has gone unredeemed.
It's not that people have gotten better at cleaning out the junk drawer. The improvement is attributable to Title IV of the Credit Card Accountability, Responsibility, and Disclosure Act of 2009, which eliminated many junk fees and voided expiration dates on the cards of less than five years from purchase date.
"At the peak in 2007, 10 percent of all dollars loaded did not get used," Riley told me. He said that included $600 million left in kitchen drawers, $2.6 billion in fees (for example, being charged 50 cents just to check the balance on the card), and $3.5 billion in lost value because of expirations.
So where does the money go? The answer depends on a patchwork of state laws.
Recognizing that some retailers have moved unredeemed amounts off their balance sheets and reclaimed the amounts as revenue, certain states (themselves looking for new sources of cash) have seized the value for their general coffers. Riley cites New York and New Jersey as examples of this approach. (The Wall Street Journal reported that in 2008 - the most recent year for which data could be obtained - New York state collected $9.6 million in unredeemed gift cards and returned about $2,150 to the rightful owners.)
That states should reap a windfall when gift recipients leave money on the counter doesn't seem fair. Nor does it seem right that merchants should ring the register without giving up anything of value. Riley agrees.
"From the way I look at it, it's the consumers' money," he said. "The whole nature of gift cards is that you are tendering money to retailers and asking them to hold onto it until you are ready to use it. Just because you haven't used it doesn't mean it's no longer yours."
Now you know why the gift-card kiosks have grown larger each year and become permanent fixtures. They're an enormous profit center.
For guidance in Pennsylvania, the attorney general's website says:
"Under Pennsylvania law, unused gift certificates are turned over to the Pennsylvania Department of the Treasury as unclaimed property. The business must turn the gift certificate over two years after expiration date. If there is no expiration date, then it must be turned over five years from the date of issuance. You may claim certificates from the Department of the Treasury by calling 1-800-222-2046. Thus far, the Pennsylvania state treasury has collected more than $2.7 million in unredeemed gift certificates and is currently seeking the rightful owners."
That collection falls under the purview of state Treasurer Rob McCord, whose solution is common sense.
"When consumers buy a gift card, they do so with the reasonable expectation that the recipient will receive something in return; they don't buy gift cards from a company as a charitable contribution," McCord told me in an e-mail. "Ultimately, it's important for consumers to use their gift cards sooner rather than wait and possibly forget them. Think about it - if you got $20 as a gift, you would spend it as opposed to putting it away in a drawer."
Which raises a different solution - just giving cash.
"The thing to look out for is whether your gift cards have expiration dates or fees," McCord said. "If they do, your gifts may legally become unclaimed property. We hope a business would honor an expired gift card, but if they don't, consumers should call us or visit patreasury.gov and we will try to help."
Go redeem them.
Every weekday JewishWorldReview.com publishes what many in the media and Washington consider "must-reading". Sign up for the daily JWR update. It's free. Just click here.
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Previously:
01/03/12 Headlines hoped for in 2012
11/09/11 Romney, beware: Cain may bob through the straits
11/02/11 Where there's ad smoke, there's … what?
10/20/11 After husband is murdered, 30 long years of phone calls
10/13/11 Black women should only marry out of their race?
08/31/11 Some political gaffes really say something
07/27/11 An overture of candidates' theme songs
06/28/11 Where's the app for common sense?
06/02/11 Over-scrutinizing lives costs us potential leaders
04/19/11 Taking a chance to say, Hi
04/06/11 Race policies should be altered to reflect new demographic reality
11/10/10 Delaware's independent, but short-lived, voice
11/03/10 Papers should leave endorsing to others
10/21/10 Media help to hype perception of bullying
09/23/10 Officer down, killer hyped up
08/04/10 Documents highlight Pakistan's shortcomings as a U.S. ally
07/06/10 On taking back Sept. 11
06/29/10 Name elite corps to develop energy independence?
04/21/10 New account reinforces a serviceman's valor
03/11/10 Medical profession must police itself better
02/18/10 One-trick athletes
02/09/10 Active, retired law officers should be able to carry guns on planes to help stop terrorists
02/04/10 How to bring tech up to speed
01/28/10 Campaign donations must be fully and immediately disclosed online
01/07/10 The flying emperor still has no clothes, and no one is willing to say so
12/24/09 A law to mandate college football playoffs?
12/17/09 Cheney's abuse of freedom of speech
11/26/09 The true cost of freedom from anxiety
10/27/09 If GOP wants to win in 2012, it must reshape its primary process
10/08/09 It's time to get smarter on extended school day
09/03/09 What a summer of eulogizing flawed public figures reveals about society
08/12/09 It's time for cyclists and motorists to reconcile
08/05/09 Faces have changed, but vitriol remains
06/25/09 Fair comment or foul? Warm up the Muzzle Meter
06/08/09 Believability is key in crime-hoax villains
05/14/09 Did Hollywood inspire the meltdown men?
04/20/09 Let's give killers their due: Anonymity
03/12/09 Uninsured who can't afford medical care lose a lot more
02/06/09 My debate with Musharraf on hunt for bin Laden
01/29/09 Torture must remain an option
01/15/09 Making a case for suing Madoff
12/22/08 A difficult but rational chat about plans
12/17/08 Facebook epidemic: More than 120 million have joined, many too old for this nonsense
12/01/08 The high price of downsizing the news biz
11/14/08 Prescience on greed, arrogance of a system
09/29/08 Closer look at party lines
08/26/08 Obama's pick creates GOP opportunity
08/21/08 Fishing with the Angry Everyman
07/31/08 The perils of e-mail: Ponder, then click
05/22/08 Two very different sides of the Internet
02/12/08 Sublimely ridiculous suits
11/28/08 Cell phones cut out secondary circle of kinship
09/26/07 What do we owe those who have died in Iraq?
08/30/07 A Navy SEAL's gut-wrenching tale of survival
07/30/07 First it was a faux pas, now it's a new word
© 2008, The Philadelphia Inquirer Distributed by McClatchy-Tribune Information Services
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