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May 13, 2013

Rabbi Nathan Lopes Cardozo: Why the giving of the document that would permanently change the world could only be done in desolation

David G. Savage: Church-state, literally? Supreme Court weighing public school graduation in a church

Emily Alpert: Recession dragged down birth rates for less-educated women
Morgan Housel: The deep downside of home ownership

Peter Teffer: Will Dutch police soon be stalking cybercriminals on your computer?

Heidi McIndoo, M.S., R.D.: Meatless 'meat' can have its own set of problems

The Kosher Gourmet by Diane Rossen Worthington: Celebrate! This must-try appetizer is delicate yet has depth of flavor: Corn-Leek Cakes with Caviar, Smoked Salmon and Creme Fraiche

May 10, 2013

Rabbi Berel Wein: Be all that you should be

Caroline B. Glick: The dirty little secret about Israel's Arabs

Mona Charen: Hawking's Moral Calculus: The man and the movement he embraces
Morgan Housel: The biggest retirement myth ever told

Sandi Doughton: Eyes may provide new insight into brain problems

Jewz in the Newz by Nate Bloom : The Great Gatsby's Jewish Ties; Jews in the "Time 100 list" List; People's Most Beautiful Women

The Kosher Gourmet by Linda Gassenheimer: A sweet-hot meal: Pear salsa spices up salmon

May 8, 2013

Peter Ford: Why China is welcoming both Israel's Netanyahu and Palestinians' Abbas

Warren Richey: Obama administration quietly backs out of appeal over new contraceptive mandate

Fred Weir: At Kerry-Putin meeting, US-Russia relations thaw --- a tad
Amanda Paulson: Study reveals sad truths about community colleges

Harvard Health Letters: Evidence weak that zinc, echinacea are beneficial

The Kosher Gourmet by Leela Cyd Ross : Almost too pretty to eat, this colorful salad with Sicilian inspiration will tickle the taste buds and delight your visual sensibility

May 6, 2013

Edmund Sanders and Patrick J. McDonnell: Think Israel's objective in Syria is to weaken Assad or embolden the rebels? Think again

Brian Bennett: Israeli airstrikes may show weakness in Syrian defense

Michael Ollove: Millions of ex-felons, parolees and those on probation are about to be entitled to tax-payer paid health coverage
Karen Kaplan: Most men can skip PSA test for prostate cancer, urologists say

Kimberly Lankford: How to track down a lost life insurance policy

Dream of Mars exploration achievable, experts say

The Kosher Gourmet by Susan M. Selasky: EGGPLANT WRAPS are an easy, sumptuous and scrumptious meal

May 3, 2013

Rabbi Nathan Lopes Cardozo: Human Courage and the Unavoidable, Disturbing Text

Steven Emerson: Attorney General Fights CAIR in Court, Lauds it in Public

Mediterranean diet helps beat dementia: study
Harvard Health Letters: When to be screened for a hearing problem

Jewz in the Newz by Nate Bloom : Iron Man's Jewish Connections; Marc Maron's New TV Show; Martin Landau Grows Up with Israel; Shalom, Allan Arbus

The Kosher Gourmet by Diane Rossen Worthington: A sweet surprise for Mother's Day dessert

May 1, 2013

Jonathan Rosenblum: An Improbable Journey to Orthodoxy

Jonathan Tobin: Blame Obama, Not Israel for Syria Push

Kids, kittens the Same? With employee perks at struggling Internet pioneer Yahoo! it's hard to tell
Halena M. Gazelka, M.D.: Mayo Clinic Medical Edge: What you need to know about implanted pain relief devices

Sandy Kleffman: Artificial kidney offers hope to patients tethered to a dialysis machine

Jessica Shugart: When it comes to math, MRIs may be better than IQs

The Kosher Gourmet by Mario Batali: The celebrated chef on how high-maintenance ASPARAGUS RISOTTO need not be

April 29, 2013

Roy Gutman: Poland's new Jewish museum celebrates life, doesn't revisit Holocaust

Mark Clayton: Terrorism in America: Is US missing a chance to learn from failed plots?

Kim Murphy: Boston Bomber's 'Svengali' Revealed
Morgan Housel: He's rich, smart and old: Listen to him

Thomas Salinas, D.D.S.: Mayo Clinic Medical Edge: The safety of amalgam fillings

Harvard Health Letters: Tomatoes and stroke protection

Pete Spotts: Tiny satellites + cellphones = cheaper 'eyes in the sky' for NASA

The Kosher Gourmet by Diane Rossen Worthington: Swing into spring with lemon cream pie

April 26, 2013

Rabbi Abraham J. Twerski: The world is a mirror

Caroline B. Glick: Time to confront Obama

Clifford D. May: Defense in the Age of Jihadist Terrorism
Kimberly Lankford: New strategies ease pain of paying for long-term care insurance

Howard LeWine, M.D.: Ask the Harvard Experts: Too much ibuprofen?

Sharon Palmer, R.D.: How to feel your best -- with plenty of energy, a healthy weight and optimal mental and physical function -- without driving yourself batty

Jewz in the Newz by Nate Bloom: Jewish Major Leaguers, 2013; New Movies and Comedy Show; Shalom, 'Lumpy' (Leave it to Beaver)

The Kosher Gourmet by Emily Ho : A bright and cheerful salad to herald the warmer months ahead

April 24, 2013

Steven Emerson: Boston Bomber Exposes Islamist Secret

Morgan Housel Admit it: No one has any idea what's going on
Harvard Health Letters: Can you get headaches from headache medication?

Kerri-Ann Jennings, M.S., R.D.: How to easily get more Omega-3s in your diet

Melissa Healy: Pot in a pill: All the pain relief without the smoke

The Kosher Gourmet by Susan Russo: Chipotle Chili Butternut Squash Soup is bold, zesty, hot

April 22, 2013

Ken Dilanian: Counterterrorism's future is unclear

US man departing country arrested on terror charges
Barbara Williams: An unorthodox but growing treatment in a 9-year-old's battle against cancer

P.J. Skerrett, M.D.: How to recognize a good whole grain product

Jewz in the Newz by Nate Bloom: Teen actor Jonah Bobo in New Flick: Hunky James Wolk on Mad Men; Erich Segal's Daughter Writes Prize-Winning Jewish Novel

The Kosher Gourmet by Diane Rossen Worthington: 'Noodles,' Asian style is a carb sub, sure. But they are also amazingly delicious and colorful

April 19, 2013

Rabbi Yonason Goldson: When violence seems the only answer

Caroline B. Glick: Why Obama's visit to Israel had no impact on public opinion or government policy

Morgan Housel: Gold collapse: The start of something big?
Harvard Health Letters: Can you die of a broken heart?

Pete Spotts: Livable super-Earths? Two candidates among Kepler's latest finds

Nora Schultz: Oxytocin helps beat booze cravings

The Kosher Gourmet by Carole Kotkin: Middle Eastern cuisine meets Italian delicious with this lentil and eggplant pastitsio

April 17, 2013

Shira Rubin: Too much of a good thing? 'Palestinians' realize downside of foreign aid boom

Geoffrey Mohan: Can computers decode dreams? Researchers take a first step

Morgan Housel: BAD NEWS: EVERYONE IS RIGHT!
Brierley Wright, M.S., R.D.: 6 heart-healthy eating tips help cut saturated fat but not taste

Michael Craig Miller, M.D.: Ask the Harvard Experts: Told your child has sensory processing disorder? Seek a second opinion

The Kosher Gourmet by Diane Rossen Worthington: Corn and Curry Add Zing to Chilled Soup

April 15, 2013

Rabbi Yonason Goldson: The Death of Education?

Kristen Chick: Egyptian Christians respond with harsh words to attack -- rocks, Molotov cocktails, and gunfire -- against main cathedral

Marcy Darnovsky and Karuna Jaggar: High Court to decide if you should own your DNA
Howard LaFranchi: US bracing for more Russian blowback after taking action against 18 more human rights violators

Kristin Ohlson : The loneliest fight

The Kosher Gourmet by Dana Velden: A tasty, rich dish that hints at spring's arrival while still anchored in a favorite winter staple

April 12, 2013

Rabbi Dr. Tzvi Hersh Weinreb: The Inspired Loner

Caroline B. Glick : Must we continue to be enablers of our own destruction?

Mark Clayton: New cybersecurity bill: Privacy threat or crucial band-aid?
Morgan Housel: Twitter: The carnival barker of investing

Harvard Health Letters.: Dietary supplements: Do they help or hurt?

Jewz in the Newz by Nate Bloom: Jackie Robinson's Friend, Hank Greenberg; CNN's Jake Tapper; Texas County in the News is named for 19thC. Jewish soldier and Congressman

The Kosher Gourmet by Susan Russo: FRUITY QUINOA STUFFED PEPPERS: A flavorful, colorful and edible vessel of delicately fluffy, mildly nutty filling combined with chewy apricots, tangy cherries, and crunchy pistachios

April 10, 2013

Edmund Sanders: Kerry leaves Israel with hopes, but few results

Nicholas Blanford: Iran's 'axis of resistance' loses its Palestinian arm to Syrian war

Peter Grier: North Korean missiles: Could US shoot them down?
Morgan Housel: Warning: Don't waste your capital being fooled by profit prophets

Donald Hensrud, M.D.: Mayo Clinic Medical Edge: Take vitamin supplements with caution --- even approved, they may actually do damage

Eryn Brown: 74 DNA discoveries move cure closer for three cancers

Mark Guarino: Google Glass already has some lawmakers on high alert

The Kosher Gourmet by Dana Velden: A soup to feed every guest, no matter how finicky

April 8, 2013

Jonathan Tobin: What Part of No Preconditions Do American Jews Not Get?

Christa Case Bryant: No Place on Earth

Fred Weir: Is Putin finally trading his own party for a new power base?

Hara Estroff Marano: The Spice of Life
P.J. Skerrett, M.D.: Harvard Health Letters: Generic drugs: Don't ask, just tell

David Cook : Husband-hunting advice from Princeton alum triggers outrage, humor

The Kosher Gourmet by James T. Farmer III : A simple, rustic white pizza: Good ingredients, fresh herbs, and an infused olive layered upon a crispy crust hits the spot


Jewish World Review June 20, 2007 / 4 Tamuz, 5767

Stranded on Delta: They may love to fly, but it certainly doesn't show

By Rod Dreher


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http://www.JewishWorldReview.com | A lot of things go through a 40-year-old traveler's mind when he wakes up at 4 a.m. on a metal grate in a woebegone corner of New York's JFK Airport. Things like: Where's the &!#@% Advil? And: If ravenous tubercular weasels gnawed the hearts out of Delta Airlines executives, wouldn't that be simultaneously an act of cannibalism and of justice?


I was one of a planeload of Dallas-bound passengers last Sunday night whose flight was canceled after spending five hours on the tarmac. The delay was not Delta's fault. But inasmuch as Delta and other airlines — a passenger's rights coalition last week cited American, United and US Airways as being egregious offenders — are finding themselves in this situation more and more this awful summer, here are a few hints that might keep customers from devoutly wishing for the airlines' demise:


Water us. Five hours on a plane with only a cup of water per person, and no other fluids offered? Come on.


Have a contingency plan in place for these situations. Taking passengers back to the terminal at midnight and telling them that they're basically on their own for the evening is unconscionable. The other night, those with financial resources and the wherewithal to leave found their way to hotel rooms, at considerable extra cost and trouble. Most of us slept in the airport. We begged for water and food, all the shops in our terminal being closed. Finally some Delta employees appeared and desultorily dumped warm water and packaged snacks on the floor, along with blankets, then slunk off.


Hire competent staff. One poor passenger had held on the phone with Delta for two hours to rebook his flight, only to be told that he had to speak to someone in person at JFK. So he waited in line for ages, only to be told that he had to rebook his flight by telephone! There were countless stories of contradictory information being given to passengers by airline employees.


Hire human beings. We were all in a rotten situation that night. Delta's people didn't want to be there, and neither did the rest of us (and nobody wanted to be near the slobby passenger with the thick New York accent, who apparently believed that repeating the F-word loudly and liturgically would change our lives for the better). It was astonishing, though, to encounter over and over again airline employees who acted as if we passengers had ruined their evening by our miserable existence. A little empathy would have gone a long way at that hour.


I did encounter a few saintly Deltoids, bless their hearts. But for me, the face of Delta Airlines will always be the snotty woman manning the check-in desk in Terminal 3 on Monday morning. After spending the night on metal grates in Terminal 4, where we'd eventually been sent by Delta in search of food, a Richardson passenger and I decided to return to Terminal 3. Our flight home was set for 7 that evening, and we hoped to check in early. We approached Cruella de Delta, showed our tickets and asked for boarding passes.


She sniffed that check in wasn't possible until six hours before the flight. Which meant we'd have five more hours to sit on the floor, or on metal chairs, and spin.


"But we've just spent the night sleeping on grates," I pleaded. "All we're asking is that you let us in so we can sleep on the carpet."


"I am sad for you," she replied sassily, to us problem children. "But that's not my fault." Snap!


After that, I'd ride a bony-backed mule to my destination before I'd give Delta my business. You simply can't treat customers that way. I didn't pay $1,800 on a plane ticket, endure a 49-hour journey home, and end up spending the night on a grate — only to be condescended to when requesting an upgrade to a carpeted floor.


Delta handled the situation badly, but the congestion that caused the initial problem wasn't the airline's fault. The Department of Transportation recently announced that airline flight delays are at their highest number since the government began keeping track in 1996. Congress has got to spend the billions it's going to take to upgrade our antiquated air traffic control system. And this crazy airline overbooking policy has got to end. On the other hand, I'm all for a passengers' bill of rights, but I'm also in favor of consumers paying more for tickets to compensate airlines for providing decent amenities — food, water, a cot — to stranded travelers.


This is going to be a miserable summer for air travel, with sprawling terminals serving as Dante-esque cities of woe. Abandon hope all ye who enter here — and don't forget the Advil.

Every weekday JewishWorldReview.com publishes what many in in the media and Washington consider "must-reading". Sign up for the daily JWR update. It's free. Just click here.


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Rod Dreher is assistant editorial page editor of the Dallas Morning News and author of the forthcoming "Crunchy Cons" (Crown Forum).

PREVIOUSLY

06/13/07: When did conservatism start to mean never having to say you're sorry?
05/08/07: PBS darling gets abused by PC police
05/02/07: Impervious to beauty and deadened to depravity
04/20/07: What I know about being a loner
10/28/05: How the conservatives crumble

© 2007, The Dallas Morning News, Distributed by Knight Ridder/Tribune Information Services.

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