In this issue

Jonathan Tobin: Defending the Right to a Jewish State

Heather Hale: Compliment your kids without giving them big heads

Megan Shauri: 10 ways you are ruining your own happiness

Carolyn Bigda: 8 Best Dividend Stocks for 2015

Kiplinger's Personal Finance editors: 7 Things You Didn't Know About Paying Off Student Loans

Samantha Olson: The Crucial Mistake 55% Of Parents Are Making At Their Baby's Bedtime

Densie Well, Ph.D., R.D. Open your eyes to yellow vegetables

The Kosher Gourmet by Megan Gordon With its colorful cache of purples and oranges and reds, COLLARD GREEN SLAW is a marvelous mood booster --- not to mention just downright delish
April 18, 2014

Rabbi Yonason Goldson: Clarifying one of the greatest philosophical conundrums in theology

Caroline B. Glick: The disappearance of US will

Megan Wallgren: 10 things I've learned from my teenagers

Lizette Borreli: Green Tea Boosts Brain Power, May Help Treat Dementia

John Ericson: Trying hard to be 'positive' but never succeeding? Blame Your Brain

The Kosher Gourmet by Julie Rothman Almondy, flourless torta del re (Italian king's cake), has royal roots, is simple to make, . . . but devour it because it's simply delicious

April 14, 2014

Rabbi Dr Naftali Brawer: Passover frees us from the tyranny of time

Greg Crosby: Passing Over Religion

Eric Schulzke: First degree: How America really recovered from a murder epidemic

Georgia Lee: When love is not enough: Teaching your kids about the realities of adult relationships

Cameron Huddleston: Freebies for Your Lawn and Garden

Gordon Pape: How you can tell if your financial adviser is setting you up for potential ruin

Dana Dovey: Up to 500,000 people die each year from hepatitis C-related liver disease. New Treatment Has Over 90% Success Rate

Justin Caba: Eating Watermelon Can Help Control High Blood Pressure

The Kosher Gourmet by Joshua E. London and Lou Marmon Don't dare pass over these Pesach picks for Manischewitz!

April 11, 2014

Rabbi Hillel Goldberg: Silence is much more than golden

Caroline B. Glick: Forgetting freedom at Passover

Susan Swann: How to value a child for who he is, not just what he does

Cameron Huddleston: 7 Financial Tasks You Should Tackle Right Now

Sandra Block and Lisa Gerstner: How to Profit From Your Passion

Susan Scutti: A Simple Blood Test Might Soon Diagnose Cancer

Chris Weller: Have A Slow Metabolism? Let Science Speed It Up For You

The Kosher Gourmet by Diane Rossen Worthington Whitefish Terrine: A French take on gefilte fish

April 9, 2014

Jonathan Tobin: Why Did Kerry Lie About Israeli Blame?

Samuel G. Freedman: A resolution 70 years later for a father's unsettling legacy of ashes from Dachau

Jessica Ivins: A resolution 70 years later for a father's unsettling legacy of ashes from Dachau

Kim Giles: Asking for help is not weakness

Kathy Kristof and Barbara Hoch Marcus: 7 Great Growth Israeli Stocks

Matthew Mientka: How Beans, Peas, And Chickpeas Cleanse Bad Cholesterol and Lowers Risk of Heart Disease

Sabrina Bachai: 5 At-Home Treatments For Headaches

The Kosher Gourmet by Daniel Neman Have yourself a matzo ball: The secrets bubby never told you and recipes she could have never imagined

April 8, 2014

Lori Nawyn: At Your Wit's End and Back: Finding Peace

Susan B. Garland and Rachel L. Sheedy: Strategies Married Couples Can Use to Boost Benefits

David Muhlbaum: Smart Tax Deductions Non-Itemizers Can Claim

Jill Weisenberger, M.S., R.D.N., C.D.E : Before You Lose Your Mental Edge

Dana Dovey: Coffee Drinkers Rejoice! Your Cup Of Joe Can Prevent Death From Liver Disease

Chris Weller: Electric 'Thinking Cap' Puts Your Brain Power Into High Gear

The Kosher Gourmet by Marlene Parrish A gift of hazelnuts keeps giving --- for a variety of nutty recipes: Entree, side, soup, dessert

April 4, 2014

Rabbi David Gutterman: The Word for Nothing Means Everything

Charles Krauthammer: Kerry's folly, Chapter 3

Amy Peterson: A life of love: How to build lasting relationships with your children

John Ericson: Older Women: Save Your Heart, Prevent Stroke Don't Drink Diet

John Ericson: Why 50 million Americans will still have spring allergies after taking meds

Cameron Huddleston: Best and Worst Buys of April 2014

Stacy Rapacon: Great Mutual Funds for Young Investors

Sarah Boesveld: Teacher keeps promise to mail thousands of former students letters written by their past selves

The Kosher Gourmet by Sharon Thompson Anyone can make a salad, you say. But can they make a great salad? (SECRETS, TESTED TECHNIQUES + 4 RECIPES, INCLUDING DRESSINGS)

April 2, 2014

Paul Greenberg: Death and joy in the spring

Dan Barry: Should South Carolina Jews be forced to maintain this chimney built by Germans serving the Nazis?

Mayra Bitsko: Save me! An alien took over my child's personality

Frank Clayton: Get happy: 20 scientifically proven happiness activities

Susan Scutti: It's Genetic! Obesity and the 'Carb Breakdown' Gene

Lecia Bushak: Why Hand Sanitizer May Actually Harm Your Health

Stacy Rapacon: Great Funds You Can Own for $500 or Less

Cameron Huddleston: 7 Ways to Save on Home Decor

The Kosher Gourmet by Steve Petusevsky Exploring ingredients as edible-stuffed containers (TWO RECIPES + TIPS & TECHINQUES)

Jewish World Review May 9, 2008 / 4 Iyar 5768

High tech delivers score's help online

By Mark Kellner

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http://www.JewishWorldReview.com | Starting a business, or growing one, can be a daunting task, and wise counsel can be invaluable. Now, that advice is available via the Internet, and from a rather trustworthy source, the Service Corps of Retired Executives, or SCORE, which was founded in 1964. If you've ever bought a Vermont Teddy Bear, or chewed down on a "Jelly Belly" jellybean, you've interacted with two of the millions of small businesses that SCORE has helped.

What's more, the help SCORE gives is free, though in this case it's free advice that's actually worth something.

Where clients once needed a car or mass transit to reach a SCORE counselor, now help is as close as a computer screen and keyboard, said W. Kenneth Yancey, Jr., a multi-year veteran of SCORE who became CEO in 2000.

"Technology affords us so many different opportunities to become more efficient and more effective," Mr. Yancey said last week. "We're using technology to make it easier to do business with SCORE, not just for our clients who are accessing our services, but also for our volunteers to engage and be part of SCORE."

At the base of this is a software package called netFORUM , a product of McLean-based Avectra, which is a provider of on demand Web-based membership management software solutions. The software allows SCORE clients and volunteers to connect online, trading information and setting up appointments. Instead of just 389 chapters in and around many cities, the organization is now accessible just about anywhere, certainly an advantage as gas prices continue to rise.

"I would love to tell you that we foresaw this," Mr. Yancey said of the coincidence of online counseling, Web access and $4-a-gallon fill-ups, "but the truth of the matter is what we really wanted to do was to offer our services in a manner that our clients wanted to consume them."

Although a number of entrepreneurs would like to meet with SCORE in person, he said, "because of time, distance, cost or comfort" these people, some 39 percent of those whom SCORE serves, "would prefer to have a relationship with SCORE online."

The appeal of online contact isn't limited to rural areas, Mr. Yancey said: while SCORE has 13 offices in the Washington, D.C. area, for example, a business owner in Ashburn, Virginia, faces what could be a 30-minute drive to Herndon if they want to visit the nearest office. For volunteers - 32 percent of which are still actively employed, by the way - the technology helps them participate, Mr. Yancey asserted: "We're finding that our volunteers of all ages and disciplines, retired or not, become comfortable with the technology very, very quickly."

The interactive process allows users to find a wealth of information on the SCORE Website, www.score.org, and to set up counseling sessions online. By registering and scheduling electronically, the Avectra-based system lets SCORE capture a lot of information easily, making reporting to those whose grants fund the operation easier. In turn, reporting from chapters to the headquarters is faster.

"We believe that we've made the process more intuitive, given them more and better information that allows them to select a counselor more easily and ensure they're the best one to answer questions around a certain topic and industry," Mr. Yancey said. It also allowed SCORE's 11,000 volunteers to provide service to 330,000 different businesses and individuals last year, he noted.

"Our volunteers help to create 19,700 new businesses in 2007," Mr. Yancey said. "We helped to create approximately 25,000 new jobs," he added, saying the use of online technology played a role.

Now, SCORE hopes to use social networking sites such as LinkedIn as well as blogs to push its services out to people: "We're going to continue to monitor the client base and their interest and respond appropriately," Mr. Yancey said.

Every weekday JewishWorldReview.com publishes what many in in the media and Washington consider "must-reading". Sign up for the daily JWR update. It's free. Just click here.

JWR contributor Mark Kellner has reported on technology for industry newspapers and magazines since 1983, and has been the computer columnist for The Washington Times since 1991.Comment by clicking here.


© 2008, News World Communications, Inc. Reprinted with permission of The Washington Times. Visit the paper at http://www.washingtontimes.com